Refund policy

Refund Policy – Veltrie

We want our customers to be satisfied with their purchases.

You may request a return or refund within 7 days of receiving your order.

Conditions for return:

Item must be unused and in original packaging

Item must not be damaged by the customer

Proof of purchase is required


Non-returnable items may include:

Personal care items

Customized products

Items on clearance sale


Once we receive and inspect the returned item, we will notify you about the approval of your refund.

Refunds will be processed within 5–10 business days.

For return requests contact us at:
awhli.ventures@gmail.com